Dear PGPC,

I felt terrible when you banned me from PGP Community Forums. I had hoped you’d have the civic courage to allow a heated debate on your forum pages. This is after all your most important practical and image problem. I can understand why you wish to keep the debate under control. It is not helping you though. You are losing out on valuable information. No excuse that your engineers can come up with and no nice way of packaging it will help you to address the vital issue that once again you have failed your customers with inferior product support. Feedback from users like me, including our bursts of anger, is what will help you to fix your act and product. I still need PGP Desktop for my own purposes and I will forever need it. If my purpose was not to force you to change the way you look at your products, your company and your users, this blog would not have existed. I want to make sure you understand my intentions clearly.



6 Responses to “Message to PGP Corporation”

  1. 1 Tarzan June 5, 2009 at 3:11 pm

    Yeah, You are right! PGP Sucks!

    It is Expensive, a hundred box per license, but since Tango takes two to dance make it two hundred, and for an orgy of ten pull out the grand. Please note that both senders and receivers must have PGP software to communicate.

    PGP Desktop sets itself as a local proxy and uses Unsecured Ports only (25, 110) Instead of only using secure ports (465, 993 and 995) PGP claims to establish a secure communication channel to Unsecured ports, so it ask yo to change the settings on your mail client to use insecure ports instead of secure ports, but they also warns you that if a secure and encrypted connection can not be establish to your mail server, then your emails will be sent through a non encrypted channel. Well, first of all PGP should not try to overtake on your mail client secure communications, but if they do they Shall use encrypted ports Only.

    PGP does not play ball with VPN or SSH, so it is a weak compliment to a security infrastructure.

    Most people uses free email accounts, such a Yahoo and the King of all Gmail, in such cases, PGP is Useless because Password protected PGP Zip files are not allowed to be transfered through Yahoo or Gmail, including Google apps which is becoming the standard for business email communications.

    A great and free alternative (Not GPG) is to use Free Email Digital Certificates from Comodo or Thawte, those can be use in either Mac or Windows, Supported by practically all Browsers and Mail Clients, and there is not really a need to publish your Public Keys on Data Mining Directories, you only send a signed email to your party, then your party does the same thing, and then you have Secure Encrypted and digitally signed Email Communications.

    As for Comodo, they also offer Free Superb Software and services such as Award Winning Firewall, Antivirus, Spyware removal, Virtual Networks and a lot much more.

    Just go visit their website to unleash Comodo’s Security Beast to protect every bit of information you may have.



  2. 2 flebait September 2, 2010 at 11:53 pm

    For some reason these security application forums are very exclusive and intolerant. If you think the PGP forum admins are debate-phobic, try posting on the truecrypt forums. If you so much as suggest that there are other encryption programs besides truecrypt your post will be deleted.
    If you ask a question about tc source code, your post will be deleted.
    If the forum admin just doesn’t like your “tone” or is just in a bad mood, your post will be deleted.

    • 3 Nuri September 3, 2010 at 7:17 am

      So very true. I’m still hopeful though. Ever since this blog was started, first PGP’s marketing management was changed. Then the key members of the top management. Finally, the company was sold to Symantec. I hear much of the changes were directly related with market unfriendly ways of the past members of the management. A whole customer-ignorant attitude that was the very inspiration for this blog.

  3. 4 Jake February 10, 2011 at 5:56 am

    I abandoned PGP years ago and have never been happier. GPG works just fine and thanks to the guys at, there is emerging a suite of GPG-capable apps for OSX. Save your money and get a better engineered product. Cheers.

  4. 5 Mike Reilly August 11, 2011 at 2:27 pm

    PGP is a piece of garbage. Too much nonsense involving keys, keyrings, etc. Whole disk encryption slows a system down to the point of unusability and the Messaging product is completely unusable for the average corporate user. Deleting it from my organization as soon as possible and will never touch it again. Complete and utter hogwash.

    • 6 Corporate User September 22, 2012 at 6:54 pm

      This is amazing. I’m new to encryption and installed PGP Desktop 10.2 as was mandated by the company I work for. My laptop was clean and well-maintained before (Hijackthis, CCleaner, etc) PGP, and now it has been crawling to a stop many times a day, plus giving me many issues at boot time. I finally decrypted (using command line, mind you, since the stupid interface hangs all the time) and removed PGP, and the system is working properly again. I hope the ‘wizards’ dictating this IT policy also run into issues and get a taste of this piece of garbage.

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